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News about your health and wellness, and the latest about your friends at Five Star Urgent Care.

Take our Patient Satisfaction Survey and tell us your Five Star Story.Tell us your story

"I am still in awe over the experience I had at the Fayetteville location yesterday. I now see why you are named Five Star Urgent Care because that is exactly what I got. I have never had a more pleasant experience in any type of medical office in my life. I will definitely be coming back if needed and will be recommending you to my friends and family. Thank you!"

Kate, Fayetteville

"It is absolutely wonderful to have this open in our area. After visiting on more than one occasion I have found Five Star to provide wonderful care in a extremely professional manor. The facility is pleasant and well cared for. While the staff is efficient, professional, and pleasant, they also provide exceptional treatment along with the attention to explain and discuss issues. I certainly will not hesitate to visit again when need arises."

Frank, Fairmount

"I was in and out of the Fayetteville location in 20 minutes. It took more time to register then to wait for the nurse and PA to come into the room. I had been there 2 weeks prior with my boyfriend and they remembered us. I love that they post wait times on the website so you know what to expect. It is a beautiful office and everyone is super helpful and friendly. I will not hesitate to go back when my primary's office is closed."

Mary, Fayetteville

"Can't say enough good things about your Cicero location! Was in today and everyone was amazing! Excellent care and service!"

Lori, Cicero

"Visited the Fairmount location early this morning and was impressed to be treated like a person rather than a patient or a number. A little humor is always nice as well. Everyone was very polite and welcoming...definitely referring my family and friends to this urgent care! Thanks so much!"

Becca, Fairmount

"My ear was bothering me this weekend (some pain, constant dull ringing, and pressure in my left ear), and I was in rather urgent need of assistance. As it is Sunday and my primary physician is out of town, this seemed like a good option for getting immediate treatment. All within the span of about 15-20 minutes, I was registered as a new patient, was seen by a nurse, and had the problem identified by a doctor as an ear infection, for which they immediately gave me an antibiotic prescription. This was by far the most efficient and pleasant experience I have ever had with a care provider in this town."

Adam, Ithaca

"This is a high quality urgent care facility. The staff were very nice, knowledgeable, and efficient. I was in and out in about 20 minutes with a prescription electronically sent to my pharmacy. The facility is also beautiful and appears to be brand new. Highly recommend!"

Jeff, Ithaca

"I was not feeling well and was having trouble breathing. I called Five Star Urgent Care in Ithaca to see how long it would take to be seen and they told me to "come on down." I was registered as soon as I walked in the door; faster than I thought possible. Then I was promptly shown into the examination room, which had a TV! I thought that was fantastic. The physician’s assistant and nurse were both very professional, enthusiastic, and I felt very well treated. I would recommend Five Star Urgent Care to anyone looking for fast and efficient medical care."

Angela, Ithaca

"Maybe I was lucky but I walked right in, no wait time. Staff was cute, helpful and friendly. The doctor was attentive, listened well and was friendly. If sick in the Corning area again this will be my first stop for medical care."

Billy, Big Flats

"It was a wonderful experience. Not a long wait at all! Very clean and modern facility and he loved the fact there was a TV in his exam room. The P.A that was on (Ann-Marie Harper) was extremely knowledgeable, gentle and very personable! My husband did nothing but rave about how happy he was with the care he received. The P.A even called herself the following day to see how he was feeling! This was a great experience and we highly recommend Five Star urgent care in Cicero!"

Mary, Cicero

"My daughter really liked the doctor assigned to her at Five Star Urgent Care. They tested her and she found out which strain of the flu that she had, and then called in 2 prescriptions for the pharmacy of our choice. And, we did not wait very long. We had filled out a form online, so that when we got there, they already had all the pertinent info. She was seen within 20 minutes, as fortunately there were only a few people there. I think that a lot of people aren't aware of its existence. But, compared to the urgent care at North Medical, where we had gone last year, it was a much nicer waiting experience."

Kathy, Cicero

"Since they just opened not many people may know about this place yet. I love having it in my own town. It is close and convenient, especially for working moms who cannot get their kids into the doctor’s office during the day/early evening, or after hours on the weekend. It was clean and very family friendly. They had a waiting room, then a separate room with a 3D T.V. and video game, making the wait much nicer. There was a small T.V. in the exam room as well. The staff was very kind and informative. They got us in and out in a very timely manner. It is a great place for non-life threatening medical issues."

Suzanne, Cicero

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